Frequently Asked Questions

We take our client’s privacy very seriously and in line with the introduction of the new GDPR we always seek permission from our client’s before uploading photos online and/or for use in any marketing communications.  Client’s consent will account for others attending their wedding reception or event and it is our client’s responsibility to communicate this to their guests.  There is always a small notice beside your guestbook on the evening to advise people of this.  Should someone not wish for their photo to go online or be used for marketing purposes they can simply advise one of our attendants.
No, it’s totally up to you! Most of our clients love this feature but we understand that it’s not for everyone. All of our photobooths come with a Facebook album so you can tag and share the night’s antics with your family and friends the next day.
Yes, depending on which service you have booked you will receive one, two or all of the following; Guestbook*, Facebook upload and/or a disk of all the images.   *Guestbooks are only included with our photobooths.
Yes, we use the latest Dye Sublimation printers so your prints are available within 10 seconds of leaving the Photobooth.  Our indoor photobooths come as standard with two prints per group (one for the guest book and one for your guests).  This can be upgraded to unlimited prints for £50.  Our outdoor booths come as standard with unlimited prints!
No, you and your guests can use the Photo booth as many times as you like! The record is 11 times in one night. Do you think you can beat that?
Unfortunately we are unable to travel as far and wide with these services as we are with our photobooths (unless they are booked alongside one of our photobooths).  As we are required to drop off and pick up these services at different time periods throughout the day and be on hand should a problem arise, we are limited to a 50 mile return distance from our head office in Hartlepool.
We’re happy to travel anywhere within the UK!  However there is an additional charge for travel outside of an 80 mile return journey from our head office in Hartlepool. If you are unsure if your venue falls outside of this area please contact us.
Yes, all of our photobooths are attended by two, friendly, outgoing (and a little mischievous) members of our team.  They are on hand to make sure everything runs smoothly and to take care of your guestbook.  They also like to join in on the fun, giving your guests one-of-a-kind makeovers they’ll never forget, causing lots of mayhem on the way!
Yes everything is included in our price.  There are no nasty hidden charges!
Our indoor photobooths (The Hollywood and The Shabby Chic) can take upto 1.5 hours to carry into your venue, build and test before opening.  Our outdoor photobooths take around 1 hour to set up once they are positioned and unhitched from our vans.
No, we don’t believe in confusing pricing systems.  We simply offer one package which includes everything, such as 3.5 hours hire, a themed talking photobooth, matching paraphernalia, a guestbook, adisk containing all of your booth photos, two mischievous attendants in themed attire, Facebook upload, fab props and cinema light boxes.   Additional extras are available should you wish to add such as unlimited prints, video messaging and video karaoke
Yes, additional hire time over the included hire period is charged at £100 per hour.
Usually no, we’re afraid we cannot offer a reduced price should you want less than 3.5 hours hire.  However outside of peak season we may be able to offer some bespoke packages.  Please ask us for more details.
We class idle time as any period at which the Photobooth is built and ready to operate but not open to your guests.   Idle time is charged at £50 per hour
Our indoor photobooths (The Hollywood and The Shabby Chic) come with 3.5 hours hire time and our outdoor photobooths (Hetty and Mildred) come with 4 hours hire.  Our most common hire times are 7.30pm – 11.00pm for our indoor booths and 5.00pm – 9.00pm for our outdoor booths.